Systems Thinking: a Crucial BA Skill in an Uncertain World

Systems Thinking: a Crucial BA Skill in an Uncertain World

This practical workshop teaches you what systems thinking is, and how to use it in a business analysis context.

25 May 2018 (10-17h30)
Location: Parker Hotel (Diegem)
Presented in English by Adrian Reed
Price: 720 EUR (excl. 21% VAT)
Register Now » AGENDA » SPEAKERS »

This event is history, please check out the NEXT SESSION

Check out our related open workshops:

Check out our related in-house workshops:

Full Programme:
9.30h - 10.00h
Registration, coffee/tea and croissants

In this first hour, we dive deeper into the nature of an interconnected world, definition of a 'system' and an introduction to systems thinking and practice.

Considering a Situation of Interest

Here, we give an introduction to techniques and concepts that are useful when initially considering a problematic situation, including:

  • Differentiating between a 'difficulty' and a 'mess',
  • The traps of linear thinking
  • Introduction to systems concept of 'feedback' and 'emergence'
  • A BA technique for external environment analysis
Lunch Buffet
Techniques and Concepts

Here, we introduce and practice a whole range of systems techniques and concepts including:

  • Rich pictures
  • Multiple cause diagrams
  • Causal loops
  • Discussion of 'appreciation' and organisational learning
Systems Thinking in Business Analysis

Here, we align systems thinking to typical business analysis activities, using IIBA®'s BABOK® Guide


The last hour of this workshop gives you the opportunity to reflect and consider where new knowledge gained on the course will be applied.

End of this workshop

YES, I am interested !

Questions about this ? Interested but you can't attend ? Send us an email !