Systems Thinking: a Crucial BA Skill in an Uncertain World
This practical workshop teaches you what systems thinking is, and how to use it in a business analysis context.
24 October 2018 (14-21h)
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Location: Parker Hotel
Presented in English
by Adrian Reed
Price: 720 EUR
(excl. 21% VAT)
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please check out the NEXT SESSION
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13.30h - 14.00h
Registration, coffee/tea and croissants
In this first section, we dive deeper into the nature of an interconnected world, definition of a 'system' and an introduction to systems thinking and practice.
Considering a Situation of Interest
Here, we give an introduction to techniques and concepts that are useful when initially considering a problematic situation, including:
- Differentiating between a 'difficulty' and a 'mess',
- The traps of linear thinking
- Introduction to systems concept of 'feedback' and 'emergence'
- A BA technique for external environment analysis
Here, we introduce and practice a whole range of systems techniques and concepts including:
- Rich pictures
- Multiple cause diagrams
- Causal loops
- Discussion of 'appreciation' and organisational learning
Systems Thinking in Business Analysis
Here, we align systems thinking to typical business analysis activities, using IIBA®'s BABOK® Guide
Throughout the workshop there will be the opportunity to reflect and to consider and discuss where new knowledge gained during this course will be applied in your own projects.
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End of this workshop, let's go home and apply what we have learned !