Business Analysis Agility and Systems Thinking

Business Analysis Agility and Systems Thinking


Business Analysis Agility and Systems Thinking: understanding difficult problems and finding better solutions (LiveOnline Masterclass)

19 August 2020 (9h00-12h30)
Location: Live Online Event (@YOUR DIGITAL WORKPLACE)
Presented in English by Adrian Reed and James Robertson
Price: 199 EUR (excl. 21% VAT)
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Full Programme:
9.00h
Start of the masterclass

Change happens fast. Organisations must be more agile today if they are to keep up with events and changing needs. But there remains one indisputable foundation for any kind of change or development effort — there must be a clear and unambiguous interpretation of the problems being addressed, and that any change introduced must be truly valuable to the organisation.

Two crucial and complementary disciplines that contribute to this clarity are ​business analysis and systems thinking.​ In this half-day, practical and interactive masterclass you have the opportunity to explore these intersecting disciplines.

This live interactive masterclass is presented by James Robertson and Adrian Reed, 2 highly experienced consultants, teachers, authors and practitioners whose work in the area of business analysis and requirements gathering is valued by clients around the world.

You will hear:

  • What systems thinking is, and why it helps business analysts
  • What business analysis is and how it is enhanced by systems thinking
  • Assessing the context
  • The "Solution Illusion" - people just want to buy stuff
  • A technique for analysing stakeholder perspectives
  • Techniques for analysing 'messy' problematical situations and understanding root causes
  • How to propose the best action to take
  • Using multiple candidate solutions to probe customers’ problems and values
  • How you can investigate the solution space to propose the best option
  • Practical guidance for writing user stories and non-functional requirements
  • Synchronising business analysis discovery and iterative development

The session will be highly interactive, and is packed with practical concepts and techniques. Additionally, during the session there is ample opportunity to interact with the presenters and ask your own questions, discuss your problems and real-world examples, and to discover what systems thinking and business analysis can do for you.

This is a rare opportunity to gain insights and knowledge from two world-renowned authorities without leaving your office, or in these times of lockdown, your home.

See you on Wednesday August 19th. We start at 9h00 and aim to finish before 12h30 (CET, Brussels time). The price is €199 + VAT.

12.30h
End of the masterclass
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