Business Continuity Planning for ICT

Business Continuity Planning for ICT


How do you create a disaster recovery and business continuity plan for ICT ?

7 March 2007 (14-21)
Location: Sofitel Diegem (Diegem near Brussels (Belgium))
Presented in English
Price: 540 EUR (excl. 21% VAT)

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 Learning Objectives

Why this seminar?

Because of their increasing dependency on technology to support the core business functions, companies have come to realize that simple disaster recovery plans for ICT services are now insufficient to remain operational, even in a disaster modus.

Effective Business Continuity Planning (BCP) requires a commitment at all levels in an organisation. Hence, BCP is a serious challenge. During this seminar, we will help you to overcome this challenge, and to implement and deliver a succesful business continuity and disaster recovery plan.

This one-day seminar offers a proven framework and lifecycle for the construction, implementation, training and testing of a disaster recovery plan (DRP) and business continuity plan (BCP) and looks at the issues surrounding the continuity of essential business functions under all circumstances.

During this interactive seminar, participants will obtain a practical knowledge on how to establish a proper DRP and BCP including an overview of the possible pitfalls. Every lifecycle phase is presented as a lecture session followed by a real case study exercise to ensure full understanding and consolidate the key learning points.

  • Project initiation
  • Awareness programs
  • Business Impact Analysis
  • Risk Assessment
  • Developing BCP strategies
  • Developing and implementation of a BC plan
  • Training programs
  • Testing and maintenance
  • Crisis communication
  • Auditing BC plans

Questions answered in this seminar

At the end of this course, participants should:

  • Have a high level understanding of the overall DRP and BCP lifecycle
  • Know how to create a company-wide awareness program, also for Disaster Recovery Planning
  • Have the knowledge to conduct a proper Business Impact Analysis and Risk Assessment related to IT
  • Have an overview and know how to identify and select cost-effective continuity strategies for critical business processes and their supporting ICT systems
  • Be able to guide their business and ICT personnel through the development and audit of a realistic and practical Business Continuity Plan

Who should attend this seminar ?

  • This one-day course is appropriate for IT and Telecom Managers, Business Continuity Managers, Risk Managers, Security Managers, Property and Facility Managers, Operations Managers, Communication Managers, Internal Auditors, Financial and other business managers who are developing and implementing a business continuity plan for their organization.

 Full Programme

13.30h-14.00h
Registration and Coffee/Tea
14.00h-14.30h
Awareness Programs
  • Content of an awareness program.
  • Who should be involved ?
  • BCP and DRP legislation.
  • Target audience.
  • Critical success factors and common pitfalls
  • Case study exercise
14.30h-15.30h
Business Impact Analysis (BIA)
  • How to establish a business impact analysis related to ICT.
  • Selection of business departments involved.
  • Defining critical business processes and their related ICT assets.
  • Defining Recovery Time Objectives (RTO).
  • Defining Recovery Point Objectives (RPO).
  • How to calculate the financial impact of an ICT outage.
  • How to calculate the non-financial impact of an ICT outage.
  • Critical success factors and common pitfalls
  • Case study exercise
15.30h-16.00h
Coffee/Tea
16.00h-16.30h
Risk Assessment (RA)
  • Calculation formula of risks.
  • How to assess physical risks.
  • How to assess non-physical risks.
  • Classification of ICT risks.
  • Presenting BIA and RA to management.
  • Critical sucess factors and common pitfalls.
  • Case study exercise
16.30h-17.00h
Developing BCP strategies
  • BCP and DRP market in Belgium (and Europe)
  • How to select BCP and DRP alternatives.
  • Content of a Request for Proposal (RFP) for BCP and DRP.
  • Critical success factors and common pitfalls
  • Case study exercise
17.00h-17.50h
Developing and implementing a BCP and DRP plan
  • Minimum content of a BCP and DRP.
  • Development of ICT recovery procedures.
  • Use of BCP or DRP software.
  • Who should be the responsible of a BCP and DRP?
  • Critical success factors and common pitfalls
  • Case study exercise
17.50h-19.00h
Dinner
19.00h-19.30h
Case Study Revisited
  • Step-by-step approach to creating a BCP for IT
  • What can we learn from various case studies ?
  • What are the critical success factors in such projects ?
  • What are the major pitfalls ?
19.30h-20.45h
Other Important Issues for a Successful BCP
  • Training programs
    • How do you make key players familiar with the plan ?
    • Different training programs for a different audience.
    • Involvement of third parties in BCP and DRP training programs.
    • Success factors and pitfalls in BCP training programs.
    • Practical examples
  • Testing and maintenance
    • Frequency of testing DRP and BCP.
    • Overview of different testing alternatives.
    • How to maintain your DRP and BCP.
    • Critical success factors and pitfalls of BCP testing and maintenance
    • Practical examples
  • Crisis communication
    • Content of a crisis communication plan.
    • Who should be involved?
    • How to test a crisis communication plan.
  • Auditing DR and BC plans
    • How to audit DRP and BCP plans.
    • Frequency of auditing.
    • Critical success factors and pitfalls of DRP/BCP auditing
    • Practical examples
20.45h-21.00h
Conclusions & Summary / Final Q&A

 Speakers


Filip De Wolf (Ascure NV)

Filip De WolfFilip De Wolf, FBCI, CISA has worked in the Business Continuity profession for a number of years and has large experience in Disaster Recovery and Business Continuity Management.

He is currently employed by Ascure as Principal Business Continuity Consultant. In his current function as Senior Consultant, Filip is responsible for managing/conducting Continuity Planning assignments for clients. He has also been involved in many Plan developments and testing projects. He has experience in a number of business and industry sectors including: Banking and Insurance, Retail, Pharmaceutical, Information, Telecommunication and Entertainment.

He is also a certified CISA auditor and also called upon to be a guest speaker and trainer for several DRP and BCP conferences, such as BCI, VUB/ULB, IIR and KPMG. Furthermore, Filip is currently the only certified FBCI (Fellow of the Business Continuity Institute) in BeLux and is the BeNeLux Chairman of the BCI.

 

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