ITIL: An Introduction, Positioning and Evaluation
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    ITIL: An Introduction, Positioning and Evaluation

    What is ITIL, why is this important, and how do you introduce ITIL ?

    Date: 11 October 2006 (14-21)
    Location: Business Faculty Brussel (Neder-over-Heembeek)
    Price: 540 EUR (excl. 21% VAT)

    Presented in English by

    Check out the LEARNING OBJECTIVES, the FULL PROGRAMME and WHO PRESENTS this.

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    Full Programme:
    13h30-14h00
    Registration and Coffee/Tea
    14h00-14h30
    ITIL Overview
    14h30-15h30
    ITIL Context & Positioning
    15h30-16h00
    Coffee/Tea
    16h00-17h00
    Overview of ITIL Processes
    17h00-18h00
    Case Study: ITIL @ Fluxys
    (Wim Troost, Fluxys)
    18h00-19h10
    Dinner
    19h10-20h30
    ITIL implementation
    20h30
    Conclusions and Wrap-up
    21h00
    End of this seminar

    WHO presents ???

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