ITIL: An Introduction, Positioning and Evaluation

ITIL: An Introduction, Positioning and Evaluation

What is ITIL, why is this important, and how do you introduce ITIL ?

11 October 2006 (14-21)
Location: Business Faculty Brussel (Neder-over-Heembeek)
Presented in English by
Price: 540 EUR (excl. 21% VAT)

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Independent IT consultant & project manager

Jan Dooms is an independent IT consultant and project manager. Jan has more than 15 years of experience in designing and implementing infrastructure and software solutions, both in mainframe, Unix and Microsoft-based environments.

He is specialized in optimizing the functioning of larger IT environments, mainly in the areas of IT service management, as well as in project, programme and change management. Jan holds certifications as a ITIL service manager, and as project & program manager. He can be reached at jan.dooms at

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