Mastering Business Analysis
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    Mastering Business Analysis

    The pragmatic and integrated approach to business needs and solutions

    Date: 14-15 March 2013 (10-18h)
    Location: Golden Tulip Brussels Airport (Diegem)
    Price: 1450 EUR (excl. 21% VAT)

    Presented in English by


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    Why we organize this workshop: Increasing importance of business analysis and business analysts

    Business analysis provides the foundation for almost every kind of business change. Business analysts investigate the work of the business, and find both the problems to be corrected and solutions to improve the business processes. Business analysis is a combination of modelling, systemic thinking, innovating, communicating, project analysis, persuasion and several other analytical skills.

    In short, business analysis is about understanding the real business and providing solutions to make it better. The business analyst is a modeller and a communicator: Models are used to understand the processes, information and behaviours that make up the business. This understanding is not superficial, but of the real, underlying business policies and the root cause of problems within the business. The analyst must also communicate this understanding clearly so that all stakeholders arrive at the same view of their business. The analyst is charged with guiding the strategic aspects of the project ensuring that the right problem is being solved, and finding innovative and optimally-beneficial solutions.

    What will you learn here ?

    During this workshop, you will learn how to:

    • Discover real business needs, not just the obvious and most talked-about ones
    • Improve your business processes and systems by a combination of process modelling, systems thinking and innovation
    • Define the most beneficial scope for the analysis project
    • Use models to understand and communicate the business processes, and ensure stakeholders also understand
    • Be better at interpersonal communication and convincing people of your systems ideas
    • Think systemically, to find the best way to improve your client's business
    • Be a better business analyst

    Who should attend this workshop ?

    Business analysis is almost everyone's job - every employee has some responsibility for effective business improvement. The most likely job titles you would find at this course are:

    We also believe Users and Software Customers will benefit from learning advanced business analysis techniques, and will understand better how these can contribute to the organisation's wellbeing.

    Why should you attend this workshop ?

    Our businesses thrive or flounder on the effectiveness of their business processes, both automated and manual. Businesses with good processes provide a better service and are more responsive to their customers, and vice versa.

    Business analysis is the craft of enlightened improvement to business systems and processes. Moreover, business analysis gives you ways of identifying the areas where improvement projects will yield the highest value.

    This two-day course in business analysis gives you the skills and tools to discover your client’s real business, and to determine and demonstrate the best ways of improving it. This course is a natural companion to Mastering the Requirements Process, where we teach the art of requirements writing. The models and understanding produced by Mastering Business Analysis are the optimal input and foundation for your requirements process.

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    I.T. Works has been organizing seminars and workshops on technical and business IT topics since 1992. Our high-quality, information-packed, vendor-independent events provide solutions to the problems that many IT and business professionals face today.


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