I.T. Works is very committed to protecting the privacy of its customers and the visitors to its Web sites. Hence, we comply with the Belgian privacy law of December 8th, 1992, the Data Protection Directive of 1995, and the General Data Protection Regulation (GDPR/AVG) of April 27th, 2016.
What information do we collect ? Our database may contain your name, job title, address, company you work for, phone numbers, email address, possibly Twitter account and LinkedIn address, and the seminars you have attended or were interested in. We do not sell nor rent your personal data to third parties, or use it in any unauthorised way. We do not collect sensitive information, which e.g. also means that we do not remember your dietary or allergy requirements from one training to the other.
What do we do with this information ? We use this information for all the logistic and administrative fulfillment surrounding a particular training (confirmation, invoicing and reminders, evaluation survey, list of participants, delivery of handouts, quality control, ...), and to send you information about similar training products and follow-up services that we offer (legitimate interest, gerechtvaardigd belang).
Who has Access to Course Participation Records ? During the preparation of our trainings, we share the names and job titles of participants to tailor the course to the audience. Also, if you attend a Blackmetric course which is Endorsed by IIBA, Blackmetric will keep a record of your name, the course you have attended and the date of attendance. This data is held by Blackmetric Business Solutions Ltd as a data controller to verify your course attendance, please see Blackmetric's full privacy statement here.
Of course, we always put your privacy first, and comply to all rights of the data subject in the General Data Protection Regulation (GDPR/AVG):
We take your privacy and our responsibility to protect it very seriously.
At I.T. Works, we take your privacy and our responsibility to protect it very seriously. We have created this statement in order to demonstrate our firm commitment to making sure your personal information is safe and secure with us. It is our promise to you that, unless you tell us otherwise, any information you provide to us about yourself will be known only by you and I.T. Works. We do not store any sensitive (health, religion, sexual preference, ...) information.
We collect information every time a visitor comes to our Web sites. In order to access certain areas of our Web sites, users are asked to register and provide us with certain information. This information is used to provide you with the best possible experience and to tailor our products and promotional offers to your interests and needs. Our purpose is to improve the overall quality of our Web sites and the products and services we provide. Individual information is never disclosed to others. You can always browse our Web sites without entering any personal information and therefore remain anonymous during your visit. However, when you register for an I.T. Works seminar, or order training handouts, a book, or an I.T. Works report, we need to know your name, job title, company name, shipping address, phone number, e-mail address, etc. This allows us to process and fulfill your registration/order, and to notify you of your registration/order status. This information is stored in our database. Because this is not accessible online, customers can not modify their details themselves.
When you visit one of the I.T. Works Web sites, our Web servers record your IP address and/or domain name (standard web site logging). We can use your IP address to help diagnose problems with our server and administer our Web site. We can also use your IP address to identify you, to track a user's session, and to gather other, non-customer specific demographic information. This information can be used for statistical purposes only and can be analysed to constantly improve the quality and accessibility of the information available on our Web sites.
We use the information we collect to occasionally notify you by e-mail about important changes to our Web sites, to introduce you to new I.T. Works services, to draw your attention to special offers in I.T. Works reports or I.T. Works seminars, or to point you to other things we think you will find valuable. If you would rather not receive these messages, send an e-mail message to email@example.com or to our C3PO.
In its e-mail marketing, I.T. Works complies to the Belgian spam law of 11 March 2003, the European directive 2002/58/EC, and the GDPR/AVG regulation of April 26th 2016, effective from May 25th, 2018. We only send emails to people who have either attended a training, or have shown interest in them (legitimate interest), and you have the right to object, correct, opt-out and be forgotten. If you feel that you get too many emails but do not want to opt-out completely, you may switch to the "overview mode", and you will get only 1 email per month with a short overview of our upcoming trainings.
I.T. Works does not sell, trade, or rent your personal information to others. I.T. Works may provide aggregate statistics about our visitors, their traffic patterns, and related Web site information to reputable on-line advertising agencies, but these statistics will not include any personally identifying information. I.T. Works has a very strict anti-spam policy: all emails contain our full contact information, and requests to be removed or modified to "overview mode", where you get only 1 email per month, are handled promptly.
You may update or change your personal information at any time by simply sending a request to our C3PO from one of the e-mail addresses you have left with us. We will then send you all the information we have collected about you within 30 days, and you can update or change this information and send it back to us. For other questions related to updating or changing your personal information, please send e-mail to firstname.lastname@example.org.
Don't hesitate to contact us if you have any questions or comments on the information above: