Achieving Business/IT Alignment
Better alignment by better governance, better communication and a more flexible architecture
8 December 2005 (14-21)
Location: Sofitel Diegem
(Diegem near Brussels (Belgium))
Presented in English
Price: 540 EUR
(excl. 21% VAT)
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Registration with Coffee/Tea and Croissants
Introduction: a Short History of Alignment
- Henderson/Venkatraman 10 years on: where are we today?
- Evolution of the Business/IT role stereotypes
- How did it end up like this? Did we really deserve it?
- Trends and evolution in the Business/IT relationship: ERP, BPR, Y2K, Internet
- The current state of affairs: ranging from minor misunderstandings to major
distrust - what made the balance tip the wrong way?
- The current Business and IT environment: the call for an agile, adaptive,
flexible, on-demand organisation versus the struggle with legacy, integration,
reputation, cost pressure, outsourcing and job protection
Better Alignment via Governance
- Governance in IT
- Impact on the organisation: buffer organisations between Business and IT,
and a change in roles
- Governance bodies
- Governance models and metrics (such as ITIL and CobiT)
- Everything is management: project management, process management, program
management, change management. But how to manage management?
- How to involve Business in governance mechanisms
- CIO and the IT Management: their role, profiles, background and duties
The previous session will be interrupted by a 20-minute coffee/tea break in the information market
Better Alignment via Communication
- IT people come from Mars... and Business thinks they should have stayed
- How to communicate on IT: clarity, simplicity and transparence (Don Tapscott's
- Explaining an IT strategy to Business people
- Understanding what a Business strategy means in an IT context
- Building an easy-to-grasp business case
- Between IT and Business language: "Lost in Translation?"
- Growing towards a common vocabulary?
- From Communication about IT towards the Marketing of IT
Better Alignment via Architecture
- Architecture as a core IT instrument to meet Business demands
- How to introduce the concept of Architecture in the organisation
- How to achieve the ultimate goal: "The CEO should be the key architect"
- Architecture models: business architecture, process architecture, information
architecture, infrastructure architecture
- Architecture and agility
- Architecture and process management
- Architecture and outsourcing: preparing or preventing outsourcing
- The essence of architecture: more than drawing up nice diagrams in Visio
- The role of the architect, alignment on architecture internally within the
- Impact of architecture on the alignment process, and on alignment in general
- Business benefits of architecture
Alignment in practice: how to start?
- Towards a 'new deal' between Business and IT
- Starting the dialogue, initialising the relationship
- Create a momentum for Alignment
- Alignment as a cultural change program
- Alignment as an organisational change
- Alignment as an attitude shift
- How to build an alignment charter, and how do you find the right executive sponsors?
- A New Deal, new instruments: relationship building, seminars, workshops, exchanges,
- Setting realistic alignment objectives and alignment milestones
- Alignment task forces: roles, structure and effectiveness
- Having Business involved in Business/IT alignment: the biggest challenge
of IT nowadays
Discussion, summary and conclusions
Interesting Literature on this subject:
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